Last Updated: June 6, 2025
We want you to be 100% satisfied with MiniCards. If things aren’t working out, here is how our refund process works:
1. Rules
- Within 14 days: Full money-back guarantee for your first purchase.
- 15–30 days: Partial refund calculated based on the remaining days and resource usage.
- After 30 Days: Refunds are generally not provided after 30 days of purchase unless required by local law.
- Abuse Policy: Repetitive refund requests or fraudulent chargebacks may result in denial of refund and account suspension.
2. How to Request a Refund
Important Note: Canceling a subscription through your account settings or paddle.net only prevents future charges; it does not automatically trigger a refund for payments already made. To request a refund, please follow the steps below:
- Direct Purchases (via Website/Paddle): Please send your request to billing@minicards.app. Include your account email and the transaction ID. We typically process these within 5-10 business days.
- Apple App Store: Apple manages all billing and refunds for in-app purchases. We do not have the authority to issue refunds for these. Please visit reportaproblem.apple.com to request a refund.
- Google Play Store: Refunds for Google Play purchases can be requested through your Google Play account settings within 48 hours, or by contacting us with your GPA order number after that period.
📧 For refund inquiries or billing questions, contact us at billing@minicards.app